title
   

e5 Customer Hub

We’re happy to help. Just let us know how.

Don’t hesitate to contact us with any question you have concerning our Solar Chargers or Batteries.

We’re also happy to help you out with any technical assistance you might need.

Contact  Service Center  Imprint  Downloads

Contact us

We’d love to hear from you.

Drop us a quick “hello”

Happy with your Element5 Solar Charger? Have some valuable input you want to share with us? Please drop us a quick e-mail to info@e5solar.com

Share your Solar Story

Do you have a particularly cool story to share about how you are using solar energy? A cool setup of your Solar Bag or Solar Kit in an exotic destination?

We’d love to see and hear from it – and so does our community. Send us your story with a picture and get featured on our Solar Blog.

Together, let us inspire many more users to harvest their own solar energy.

 

 

Service Center

Taking care of your e5 Product.

Adapter and Technical Support

If you are unsure on how to recharge your device with an Element5 product, we are happy to assist you.

Please include details about which of our products you own and any devices you wish to charge with it.

If you would like to return or exchange your product, mail info@e5solar.com with the item you would like to return/exchange and we will send you shipping instructions.

Returns and Exchanges Procedure

If you are encountering a technical unclarity with your e5 product, please email us via our Tech Support Form so we can work to resolve the problem.

Include details about which of our products you’re using and any devices you are trying to charge.

If you would like to return or exchange your product, mail info@e5solar.com with the item you would like to return/exchange and we will send you shipping instructions.

 

 

Imprint

Daochu AG / Element5

Kronenstrasse 9

CH – 8712 Stäfa, Switzerland

T +41 (0)44 796 15 41

 

E info@e5solar.com

 

Managing Director / Geschäftsführer: Pascal Landolt

 

Entry in the commercial register: 11.08.2008

Legal domicile of the company: Stäfa (ZH)

 

UID: CHE-114.453.093

Number of the commercial register: CH-020.3.032.822-3

Commercial Registry: Canton of Zürich

 

Disclaimer: We assume no liability for the content of external links. We hereby expressly dissociate ourselves from all contents of all the pages linked to and listed on this website. This statement applies to all links indicated on the pages of this domain. The operators of linked sites are exclusively responsible for their content.

 

 

Downloads

Download your User’s manual in different languages.

Coming soon: All our product’s users manuals here for download.

Choose the right language for you and understand your solar bag or solar kit better.

 

Ready for some more information?
Learn all about the solar technology that goes into our solar charging products.
How it works.

Learn all about how to recharge your Phone, Laptop or DSLR Camera using your Element5 charger.

Why Solar?

Learn all about why we chose solar energy as a way to change how we communicate, drive and live.

Energy Neutral?

Learn all about how we feel about the environment, sustainability and our responsabilities.